TYPE OF CUSTOMERS A DELIVERY BOY HAVE TO FACE

A Delivery boy with a bike, phone in one hand and strapless helmet and a heavy bag behind, traveling long ways to deliver our ordered product on time, most of the time we came to notice this while passing through the road. Today I came across a delivery boy in the street of Borivali west. He was a nice guy fully dedicated to his job. He works for Zomato wearing a red shirt representing the company.

Being curious, I asked him a few questions about the difference between the normal and the festive day. He said during average months, he can earn upto 10000-12000, but in the festive month, his income goes to 30000, as the hike of shifting during that time remains high. He resides near Nasik with his family, and he is the only earning person there. He took responsibility for his parents, wife and two infants. During a typical month, he has to deliver 50-60 packages whereas in festive months he has to deliver more than 100. He can choose his shifting time.

Most of the customers remain unavailable during the festive season, so they have to go through five to six checking steps. Moreover, few customers check their parcel before accepting, which is not present in a delivery boy job role. Few will ask not to ring them or call them, and many will show irritation as if a delivery boy is jobless. But during our training, we don't have to start any conversation with any customers, and we can answer them in one word or two if necessary. Because a delivery boy in the face of the respective company has to handle the customer so patiently and politely, a customer may use abusive words to take steps. Still, a delivery boy should remain calm and polite.

A good customer 

Not all the customers are wrong; most of them are good. A delivery boy always waits for his favorite customer to order. He also provides an example that one fine day he had to deliver a heavy product to an old lady who stayed in a residential complex where they didn't allow a delivery boy. Still, the old lady insisted that her security guard and complex member allow me as she was not well; after arriving in her room, she offered me cold drinks with sweets and greeted me with complete respect. Though this type of customer we receive very often their sweet behavior and memory remain with us forever.

Duty during the festive season 

The day we spend our time with our family together, they are fortunate enough to deliver gifts with happiness to those who are either waiting to receive gifts from those staying far away from them or a person waiting to celebrate by gifting that parcel to their family members. 

The concept that delivery boys are jobless is a myth. They help us get items without any hassle or interrupting our daily schedule by bringing us our parcels and a smile on our faces. They sacrifice their time and health for us, and we should respect them, as they are also a part of our life.

Conclusion

Many online platforms are exploring, and to fulfill all the requirements,

they always need a logistic cargo. A delivery boy is responsible for receiving packages and delivering them to their respective locations daily. They are also given targets that they have to fulfill within 24 hrs. The requirement of a delivery boy job in Borivali west is never-ending. Applying for a delivery job in Borivali west will provide you with a good career option.

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