How Will AI Affect Sales Job In Future
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As we all know how technology is taking over in all sectors. Similarly, artificial intelligence is increasing the overall sales performance.
This happens because AI can automate and augment much of the sales process. This helps salespeople focus on other parts of the process, i.e., closing the deal, which increases efficiency. Some sales jobs will be eliminated by artificial intelligence. But don't worry; there are sales jobs that AI cannot replace, so you still have many opportunities. Rozgar Hai is a great online job portal where you can find sales jobs in Borivali East and other places.
Here is the list of why AI will affect sales jobs in the future:
Buying behavior has changed.
The buying behavior of people has changed after the introduction of the internet. The outbound sales technique does not work anymore. The sales representatives do not decide the sales process anymore, and the customers choose. Now customers compare things online before purchasing anything, and they don't wait for sales reps to answer. Popular businesses like Amazon and Netflix use AI for the sales process. These AI bots make on-spot suggestions for what we should buy or watch next.
AI replaces busywork
Most salespeople spend their maximum time prospecting and qualifying leads, scheduling meetings, sending follow-up emails, and building reports. AI systematically arranges tedious tasks, and they remove all the unnecessary functions which don't contribute to your company's revenue.
Many companies have already implemented AI bots in their sales process. Now salespeople can focus more on closing the deal than just sending emails. If your salespeople are engaged in busy work, they provide no value to the company.
The rise of chatbots
Chatbots are replacing salespeople whose main task is to collect information, and salespeople cannot generate more leads as they need to focus on the conversation. Chatbots are generally connected with social media to collect data from every person they interact with. Also, AI provides you with error-free information because they make more minor mistakes than salespeople.
Similarly, AI bots can provide service 24/7, whereas salespeople can be available only during business hours. According to a survey, people are open to buying items through a chatbot.
Death of a salesman
AI bots will replace many jobs, but this will also create new jobs. For instance, by 2025, most of the leading companies will employ a chief robotics officer. To secure their positions, salespeople must understand the new technology and how everything functions.
Since AI automates mundane tasks, salespeople can focus more on the core components of the company. Salespeople can spend more time building relationships and solving client problems with creative solutions.
The human touch
Even if AI takes over, the truth is, salespeople will never disappear. Helping customers should be the priority of the salespeople if they want to be successful. An emotional connection between the customers and salespeople is essential to close a deal that robots cannot replace.
The human touch is a factor that will allow salespeople to keep their jobs. Salespeople are experts in creating good customer relationships.
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